Frequently Asked Questions for Our Senior-Friendly Mobile Dental Clinic
Make iSmile Your Preferred Mobile Dental Hygienist for Seniors
How does the booking process work?
Simply give us a call, send an email, or fill out the contact form to schedule an appointment for yourself or your loved one!
After a short consultation to answer any questions you may have, and gather any relevant medical and dental information, a mutually convenient time is scheduled.
We will contact the facility to let them know of the appointment and make any necessary arrangements for the visit.
After the appointment, all findings and recommendations are discussed with the client and their family. A detailed invoice is provided outlining exactly which services were completed and their fees. Visa, Mastercard, e-transfer and personal cheque are accepted for payment.
If desired, we can submit your insurance claim to your insurance company on your behalf, in order to ensure a hassle-free service for you. Soon after, your insurance company will directly reimburse you.
How and where are patients treated?
Clients are treated either in their own private suite or in a private, designated area within the facility. A safe and comfortable visit for all clients is our top priority. Client and facility preferences are taken into account when deciding on the optimal place to provide care.
Examples of set up locations within the facility are the hair salon, doctor’s office, activity rooms and even the theater!
A fully portable (and very comfortable!) dental chair is available for those clients who are able to transfer. Clients who cannot be transferred or are not comfortable sitting in the dental chair can be seen in their own wheelchair, bed or even reclining easy chair! Clients are minimally reclined, reducing strain on the neck and back.
How does iSmile differ from a traditional dentistry service?
When choosing a care provider for your elderly loved one it is especially important to find someone that has experience working with seniors. Seniors’ oral care needs can be vastly different than those of younger people.
iSmile Mobile Dental provides both preventative and therapeutic dental hygiene care. We focus on comfortable, non-invasive care such as gentle removal of harmful bacterial plaque and tartar build-up, easily applied topical anti-cavity/anti-bacterial agents and fillings which are quickly and comfortably placed and do not require freezing or drilling.
During a dental hygiene diagnosis and exam, all of the information is collected and signs and symptoms of problem areas are identified. Any issues that are beyond the scope of dental hygiene care will be referred to the appropriate professional.
In some cases, cognitive decline and reduced mobility present additional challenges with this age group. Memory care clients can be confused, afraid or even aggressive at times. An experienced and patient provider can go a long way towards ensuring your loved one feels safe and comfortable throughout the visit.
By specializing in senior citizens and only providing care for this age group, iSmile Mobile Dental brings years of experience to each visit.
How much does it cost?
Do you provide referrals?
Sometimes, clients have needs that are beyond the scope of dental hygiene care to treat.
Examples are dental abscesses or infections, severely broken-down teeth where the nerve is affected, teeth that require extraction, and broken or worn out dentures.
If desired by the client, a referral can be made to a mobile dentist or denturist who can provide treatment directly in the client’s room.
We can even assist you in accessing care for more complex needs, such as hospital setting dental care.
When referrals to a mobile dentist or denturist are needed, iSmile Mobile Dental only refers to trusted professionals that have many years of experience working in seniors’ homes. You can rest assured that your loved one is in good hands and receiving the most appropriate and gentle care for their situation.